5 Simple Steps to a Successful Voice of the Customer Program
noun_clock_2306 (1)On-Demand | 44:10

With a Voice of the Customer (VoC) program, you can collect critical feedback data and identify key opportunities for improvement. Join us to learn how to plan and launch a successful VoC Program that listens to customer insights and delivers real business impact.

Following this webinar, you'll walk away with a simple five-step process that gets results.

Webinar Agenda:

  • Voice of the Customer (VoC) program overview
  • VoC programs in action: Stories from your peers
  • Five steps to a successful VoC program 

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Shonnah Hughes 
Global Product Growth and Innovation Evangelist 


Shonnah Hughes 
Principal Strategist, Service Cloud 
Traction on Demand