---
title: "Webinar: 5 Simple Steps to a Successful Voice"
description: Watch this recorded webinar to learn 5 simple steps for setting up a successful voice of the customer program that drives real business value.
image: https://go.getfeedback.com/hubfs/gfb-webinar-5-simple-steps.jpg
---

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**Webinar**

# **5 Simple Steps to a Successful Voice of the Customer Program** **![noun_clock_2306 (1)](https://cdn2.hubspot.net/hub/4078688/hubfs/noun_clock_2306%20(1).png?width=40&name=noun_clock_2306%20(1).png)On-Demand | 44:10**

With a Voice of the Customer (VoC) program, you can collect critical feedback data and identify key opportunities for improvement. Join us to learn how to plan and launch a successful VoC Program that listens to customer insights and delivers real business impact.

Following this webinar, you'll walk away with a simple five-step process that gets results.

  
**Webinar Agenda:**

- Voice of the Customer (VoC) program overview
- VoC programs in action: Stories from your peers
- Five steps to a successful VoC program 

### Sign Up to Watch the On-Demand Webinar

## **Speakers**

![Shonnah-Hughes-Circle](https://go.getfeedback.com/hs-fs/hubfs/Shonnah-Hughes-Circle.png?width=200&name=Shonnah-Hughes-Circle.png)

**Shonnah Hughes **  
Global Product Growth and Innovation Evangelist   
GetFeedback 

![circle-cropped_Jeff_Grosse](https://go.getfeedback.com/hs-fs/hubfs/circle-cropped_Jeff_Grosse.png?width=159&name=circle-cropped_Jeff_Grosse.png)

**Shonnah Hughes **  
Principal Strategist, Service Cloud   
Traction on Demand 

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