Preparing for the CCXP Exam: What's New and What's Next
noun_clock_2306 (1)On-Demand | 29:26

As we learn to navigate this new normal in 2020, the need to deliver exceptional customer experience is more important than ever. It’s also important for professionals to stand out in an increasingly competitive job environment.

One way you can maximize the success of your CX program and grow your career is by earning your Certified Customer Experience Professional (CCXP) certification. The CCXP is the first and most widely-recognized independent professional credential for CX practitioners across the globe.

GetFeedback partnered with the Customer Experience Professionals Association (CXPA) and Michael Bartlett, CCXP, and author of “CCXP Exam Preparation,” to bring to you an exclusive training session for the CCXP exam.

Watch this on-demand webinar to learn:

  • Best practices for preparing for the exam
  • Major topics that you should study
  • What’s changed about the testing process due to COVID-19
  • What changes are coming to the exam in 2021