This holiday season will be unlike any other due to COVID-19’s influence on consumer behavior in 2020. In addition to the usual increase in web traffic, call volume, and longer business hours, customer service and support reps will need to be ready for the new expectations of this new customer.
Watch this on-demand GetFeedback webinar, featuring customer service coach and CX expert, Myra Golden, as she shares her top tips to providing the best customer service and experience during this unprecedented holiday season.
In this webinar, we’ll discuss:
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