The global COVID-19 pandemic has forced businesses to adapt and transform the way they do business and engage with customers. Digitization is one of the key factors enabling this transformation.
In this GetFeedback webinar, featuring Jeannie Walters and Forrester Research, we share why it’s more important than ever to have a strategy for prioritizing digital transformation alongside real examples of how CX leaders are evolving to meet these new challenges and demands.
Watch this on-demand webinar to learn:
VP, Principal Analyst, Forrester
Jeannie Walters, CCXP
CEO, Experience Investigators™️ by 360Connext